Support

CutRight Electrical & Pipe

Need help? Email [email protected] A person reads every message. Tell us which app you're using and what happened.

A number looks wrong

We want to know. Every answer in CutRight has a Show the math panel. Please send us:

Threaded fittings: published take-off charts disagree with each other by up to 1/4" per fitting, so CutRight lets you set the thread makeup yourself. If your shop uses a different figure, change it on the Cut screen.

Bends: the app uses the published deduct and multipliers for the bender you pick. If the deduct cast on your own bender is different, choose My own deduct in the bender setup and type it in. Your bender's number always wins.

Supported phones

CutRight runs on iPhone with iOS 17 or later, and on Android phones with Android 8.0 or later.

Free trial

CutRight is free to download, and the everyday tools stay free for good. Tools marked with a small lock are CutRight Pro. Tap one to try Pro free for 24 hours, starting from the moment you tap Start. Nothing is charged for the trial. When it ends, the Pro tools lock again (the free tools keep working) until you unlock Pro with a one-time purchase. There is no subscription.

Restoring your purchase

Your unlock is tied to your Apple ID, so you only ever pay once. On a new phone, or after deleting and reinstalling the app, open CutRight and go to Tools > CutRight Pro and restore purchase (or tap any locked tool) and tap Restore purchase. Make sure you're signed in with the same Apple ID you bought it with. On Android the unlock is tied to your Google account in the same way: tap Restore purchase while signed in to Google Play with the account you bought it with.

Refunds

Apple handles all payments for the App Store, so refunds are requested from Apple, not from us. Go to reportaproblem.apple.com, sign in with your Apple ID, and choose the purchase. On Android, Google Play handles payments: open your Google Play order history, choose the purchase and tap Report a problem.

No signal on site

CutRight works fully offline. Once it's unlocked, it keeps working with no signal. No account, no sign-in.

Privacy

CutRight collects nothing. Read the privacy policy.